At the repair shop

Objective & content

A two-page pack for one everyday situation: getting a broken phone repaired. Pupils learn the words (screen, cracked screen, charger, headphones, battery, laptop) and the phrases to explain a problem (I dropped my phone. The screen is cracked. It doesn't turn on.), ask (Can you repair it? How much does it cost? When will it be ready?) and understand the answers and the advice (You should buy a case.). Then they hear the same language in a real conversation, the Listen Up! episode "At the repair shop", and use it themselves in a role-play. By the end, they can get something repaired and find out the price and when it will be ready.

Pedagogical guide

Page 1 is the language of the situation. Pupils talk about a picture of a small phone repair shop, write six words under new drawings (the first is done), read a box of useful phrases (what you say or ask, and what you hear), and match five questions to their answers. Page 2 puts the language to work. Pupils complete a short dialogue with words from a box (Omar, whose tablet does not turn on), then listen to the episode: Grace dropped her phone on the bus and the screen cracked. A QR code on the sheet plays the recording on a phone or a tablet, with no app and no login. Pupils tick true or false, listen again for four short answers, then do a role-play with A and B cards: a customer with a cracked phone screen and a repair shop worker. Card B holds the information card A needs, so pupils have to ask. Every task opens with an example. Page 1 and the dialogue use other names, places and prices, so they never give away a listening answer. Page 3 is the answer key with the teacher notes.

Suggested procedure

1. (5 min) Pupils look at the picture on page 1 and say where the people are and what they are doing.
2. (5 min) Pupils write the words under the pictures; check together.
3. (5 min) Pupils read the useful phrases aloud in pairs, one asking and one answering.
4. (5 min) Pupils match the questions to the answers.
5. (5 min) Page 2: pupils complete the dialogue with the words in the box.
6. (10 min) Play the episode once for true or false, then again for the short answers.
7. (10 min) Role-play in pairs with card A and card B, then pupils swap cards.
8. (5 min) Check the answers with page 3.

Adaptations

[S] Pupils read the useful phrases aloud in pairs before the role-play, and keep page 1 in front of them while they play it. [A] Pupils invent their own problem in the same place and act it out without the cards.

Materials & prerequisites

One copy of pages 1 and 2 per pupil; cut out the role cards on page 2. Page 3 is the answer key: keep it. To play the episode, pupils scan the QR code with a phone or a tablet, or you play it to the class from the app (Listen Up!, "At the repair shop"). Pupils need the past simple of a few verbs (dropped, broke), will for the future, and prices.