Privacy policy
How we process your personal data, in compliance with the GDPR.
General privacy policy
For teachers, schools and visitors to the Platform.
At The Big Challenge (Motivation Learning Company), protecting your personal data is a priority.
When you use the thebigchallenge.com platform (hereinafter the “Platform”), we may collect personal data about you.
The purpose of this policy is to inform you how we process this data in compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”).
Who is the data controller?
The data controller is Motivation Learning Company, a simplified joint-stock company registered with the Paris Trade Register under number 331 914 200 and whose registered office is at 54 rue de Clichy, 75009 Paris (hereinafter “We”). [to be completed — local representation in the Benelux, if applicable.]
What data do we collect?
Personal data is data that makes it possible to identify an individual directly or by cross-referencing with other data.
We collect data falling into the following categories:
- Identification data (in particular your surname, first names, email and postal address, phone number)
- Connection data (in particular your IP address and the date of your last connection)
- Any information you wish to provide as part of your contact request
Mandatory data is indicated when you provide your data. It is marked with an asterisk and is necessary to provide you with our services.
On what legal bases, for what purposes and for how long do we keep your personal data?
Summary table:
| Purposes | Legal bases | Retention periods |
|---|---|---|
| Provide the services available on our Platform | Performance of pre-contractual measures and/or contract | [to be completed] |
| Managing the relationship with schools | Performance of the contract | [to be completed] |
| Customer and prospect file | Legitimate interest | [to be completed] |
| Newsletters and promotional messages | Legitimate interest or consent | [to be completed] |
| Browsing statistics | Legitimate interest | [to be completed] |
Who are the recipients of your data?
The following will have access to your personal data:
- Our company’s staff
- Our processors: hosting provider (AWS), managed-services provider (AlphaSquare), newsletter provider (Sarbacane and Sendinblue)
- Where applicable: public and private bodies, exclusively to meet our legal obligations
May your data be transferred outside the European Union?
Your data is kept and stored throughout the processing on the servers of Amazon Web Services (AWS), located in Europe. However, as part of certain technical tools, your data may be transferred outside the European Union. In that case, we ensure that these transfers are secured by appropriate safeguards (Standard Contractual Clauses).
What are your rights over your data?
You have the following rights:
- Right to information: this is why we have written this policy (Articles 13 and 14 of the GDPR)
- Right of access: you have the right to access all your personal data at any time (Article 15 of the GDPR)
- Right to rectification: you have the right to rectify your inaccurate data at any time (Article 16 of the GDPR)
- Right to restriction: you have the right to obtain restriction of processing (Article 18 of the GDPR)
- Right to erasure: you have the right to require the erasure of your data (Article 17 of the GDPR)
- Right to lodge a complaint: with the competent supervisory authority if you consider there is a breach (Article 77 of the GDPR). [to be completed — supervisory authority per jurisdiction: BE/NL/LU.]
- Right to portability: you have the right to receive your data in a standard format (Article 20 of the GDPR)
- Right to object: you have the right to object to the processing of your data (Article 21 of the GDPR)
You can exercise these rights by writing to us at privacy@thebigchallenge.com or by post to The Big Challenge, 54 rue de Clichy, 75009 Paris.
What cookies do we use?
To learn more about cookie management, please consult our Cookie Policy.
Amendment
We may amend this policy at any time, in particular to comply with any regulatory, case-law, editorial or technical developments. These amendments will apply from the effective date of the amended version. You are therefore invited to consult the latest version of this policy regularly. Nevertheless, we will inform you of any significant change to this privacy policy.
Effective date: [to be completed]
Privacy policy: The Big Challenge PLAY
For students who use the practice app.
Hello! Did you know that by going on our Platform (website and apps offered by The Big Challenge), you give information about yourself, some of which is personal data?
If you keep reading this page, you will learn how we use your data. You will also learn what you can do if you have a question about your data or to protect your privacy.
Who are we?
The Big Challenge and your school jointly organise an English contest that lets you assess your level of English and maybe win a prize. Alongside this, The Big Challenge gives you access to a Platform via a mobile app or directly online. Registration is not required to take part in the contest.
Daphné Riefenstahl is the guardian of your data. You can write to her by email at privacy@thebigchallenge.com or by post to The Big Challenge – 54 rue de Clichy 75009 Paris.
What is personal data?
Personal data is any information that can be linked to you. About you, we have:
- 👤Data relating to your identity: your nickname, surname, first name, date of birth, country of residence, a photograph (optional)
- 🎒Data relating to your school life: your school level, the name of your class and the name of your school
- 📧Data to contact us: your email address or that of one of your parents (optional)
- 💬Data relating to your emails: the content, date and subject of your email, our reply
- 🌐Data relating to your connection: the type of connection used, your IP address, your mobile phone operator
- 📊Data relating to your browsing: statistics of the pages viewed
- 🍪Cookies and trackers for a better experience
- ✅Your parents’ consent to register you
- 🎮Your answers in the game and your progress
This data is part of your privacy and we are obliged to protect it.
What do we do with your data?
We need your data to:
- 🔑Let you use our Platform whenever you want by creating a personal account for you
- 📚Help you practise and improve on the modules where you need to progress
- 💭Reply to you if you contact us
- 🔔Send you notifications
- 🛡️Fight fraud and ensure the security of our Platform
How long is your data kept?
Your data is kept for the entire time your account is active. If your account stays inactive for too long, your data is permanently deleted one year after your last connection. [to be completed — retention period to be validated.]
Who is your data shared with?
Daphné Riefenstahl is the guardian of your data. Your teacher and your school may also have access to your data to help you progress. We share your data with companies that work for us (Alphasquare and Amazon Web Services) only for hosting, with the same protections we use. Sometimes these companies have to move your data outside Europe, but we have signed special contracts so it stays safe.
How is your data secured?
We take great care that your data is not lost or used by people who have no right to know it:
- 📬The only person allowed to read your emails is the person in charge of your geographic area
- 🏢We have secured access to our premises
- 🔐We have encrypted your password in the database
Your rights
You have rights to protect your privacy. If you wish to exercise one or more of these rights or get more details, you can contact us at privacy@thebigchallenge.com.
- ✏️Correct a mistake: If you notice a mistake, ask us to correct it
- 👀Know your data: You have the right to know what we know about you
- ⏸️Stop the use: You can ask us to stop using your data
- 🗑️Erase your data: You can ask for your data to be erased
- 📤Transfer your data: You can ask us to transfer your data to another company
- 📭Stop the emails: You can object to receiving newsletters
If you wish, you can send a complaint to the competent data-protection authority. [to be completed — supervisory authority per jurisdiction: BE/NL/LU.]
Effective date: [to be completed]
Privacy policy: The Big Challenge CONTEST
For students who take part in the English contest.
Hello! Did you know that by registering for our English contest The Big Challenge CONTEST, you share information about yourself, some of which is personal data?
If you keep reading this page, you will learn how we use your data. You will also learn what you can do if you have a question about your data or to protect your privacy.
Who are we?
We are The Big Challenge and we organise this English contest jointly with your school, letting you assess your level of English and maybe win a prize.
Daphné Riefenstahl is the guardian of your data. You can write to her by email at privacy@thebigchallenge.com or by post to The Big Challenge – 54 rue de Clichy 75009 Paris.
What is personal data?
Personal data is any information that can be linked to you. From the moment you register for the contest, you voluntarily share information about yourself.
The contest format changes depending on what your teacher chooses:
Paper format
The data we have about you is: your surname, first name, date of birth, country of residence, school level, the name of your class and your school, your email address (optional), your parents’ consent, and your contest answers.
Digital format
We have the same data as the paper format, plus: connection data (type of connection used, IP address).
This data is part of your privacy and we are obliged to protect it.
What do we do with your data?
We need your data to:
- Let you register for the contest
- Reply to you if you contact us
- Send you your prizes according to your ranking
- Publish your results on the social networks of your choice
- Resolve technical problems
How long is your data kept?
After the contest ends and once your participation is over, your data is permanently erased. [to be completed — retention period to be validated.]
Who is your data shared with?
Daphné Riefenstahl is the guardian of your data. Your school also has access to your data. We share your data with companies that work for us (Alphasquare, Amazon Web Services, and our optical-reading provider) only for hosting and processing, with the same protections as us. Sometimes these companies have to move your data outside Europe, but we have signed special contracts so it stays safe.
How is your data secured?
We take great care that your data is not lost or used by people who have no right to know it:
- The only person allowed to read your emails is the person in charge of your geographic area
- We have secured access to our premises
- We have encrypted your password in the database
Your rights
You have rights to protect your privacy. If you wish to exercise one or more of these rights, you can contact us at privacy@thebigchallenge.com.
- Correct a mistake: If you notice a mistake, ask us to correct it
- Know your data: You have the right to know what we know about you
- Stop the use: You can ask us to stop using your data
- Erase your data: You can ask for your data to be erased
- Transfer your data: You can ask us to transfer your data to another company
- Stop the emails: You can object to receiving newsletters
If you wish, you can send a complaint to the competent data-protection authority. [to be completed — supervisory authority per jurisdiction: BE/NL/LU.]
Effective date: [to be completed]
Do you have any questions?
Contact us at privacy@thebigchallenge.com or by post to The Big Challenge – 54 rue de Clichy, 75009 Paris.