Your Teacher Account
Contact us
Find all the information you need to contact The Big Challenge team.
How do I contact The Big Challenge?
Our team is available to answer any questions about the contest, the Academy, your teacher account or any other topic.
By email
- General address: benelux@thebigchallenge.com
- Data protection: privacy@thebigchallenge.com
Via the website
- Go to thebigchallenge.com and use the contact form.
When should you contact us?
We can help you in the following situations:
- Registration: questions about prices, formats, deadlines or payment methods → See the registration section
- Teacher account: login problems, forgotten email, activation code not received → See login problems
- Organising the contest: question papers not received, technical problems on the day → See organisation
- Results and prizes: results unavailable, prizes damaged or missing → See prizes
- Billing: invoice requests, official orders → See the terms of participation
- Personal data: account deletion, privacy policy → See managing data
Before you contact us
First take a look at our FAQ: you may well find the answer to your question there.
💡 Tip : when you contact us, please give your name, your organisation and your Big Challenge code to speed up the handling of your request.